The classic case. Your concierge knows your menu — every item, section, price and dietary tag, and the specials that are running today rather than the ones that ended last week — and it takes table bookings against your real capacity.
A customer can ask for "something vegan and not too heavy", get three real dishes off your menu with photos, book a table for four on Friday at eight, pre-order the dishes for that table, then message a week later to move it to nine — and never speak to you unless they want to. Meanwhile every booking reaches your phone as a tappable Confirm/Decline notice, if you'd rather approve them yourself.
Prices can be hidden from customers while staying fully visible to you.
For your customers
| Capability | What it does |
|---|---|
| The menu | Your current menu plus the specials whose dates cover today, with prices, filterable by section or dietary need. Dishes with a photo are flagged internally, so the assistant only offers a picture when one really exists. |
| Menu by craving | Meaning-based search across dishes and running specials — "a light starter", "something spicy and vegan" — instead of exact-name matching. |
| Book a table | Takes a booking against your real seating capacity: confirms it, declines it while offering alternative times and areas, or files it for your approval — your choice of mode. Can also carry a pre-order of dishes, and handles dine-in versus takeaway. |
| Check their booking | The customer's own upcoming bookings, looked up fresh — so "remind me what I booked" is answered from your data, never from the assistant's recollection of the chat. |
| Change it | Changes party size and/or moves the date and time, re-checking that a table actually fits. You're alerted either way. |
| Cancel it | Cancels their own booking immediately and frees the table. You're alerted. |
For you
| Capability | What it does |
|---|---|
| The day's book | Any day's bookings — time, name, party, area — with per-status counts and total covers. Defaults to today. |
| Book for a walk-in | Takes a booking on a customer's behalf, on your authority, pre-ordered dishes included. |
| Approve or decline | Accept a pending booking by chat, and the customer is told it's confirmed. |
| Change any booking | Party size, time, seating area or cancellation — for any booking at the place, not just one customer's. |
| Booking mode | Switch between auto-accept and manual approval instantly. |
| Reminders | Choose when customers get their booking reminder — say 24 hours and 2 hours before — or switch reminders off entirely. Already-confirmed bookings pick up the change straight away. |
| The menu, with prices | The same menu reads, but prices always shown to you even when they're hidden from customers. Specials scheduled for a future date stay listed with their window, so you can see they landed. |
| Edit an item | Change one item's price, description, section or dietary tags by name, from chat. Read back to you for approval before it goes live. |
Everything else, included
On top of the capabilities above, this business type gets the core set every Yims.ai business gets: opening hours, review search, your own notes, photos, directions, customer memory and live handover to you.