Yims.ai
- They chat to ask. You chat to run it.

Your place, answering
on every chat - from your real data.

Customers message your business on WhatsApp, LINE, Messenger or Telegram, and get an instant answer - from your real data. Marketing tools included.

Set up your place - 30 days FREE!BetaSee how it worksMarketing tools
Works on LINE Messenger WhatsApp TelegramNo new app. No new number. You run it all by chat, too.

Real data, never invented

Answers at 2 am. Or 2 pm.

Your concierge answers customer questions 24/7 in natural language - it knows what you offer, your hours and prices, and what real customers have said. Every answer comes only from your data, never invented. It's not a generic assistant guessing about your business; when it genuinely doesn't know, it hands off to you instead of making something up.

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What's included

Everything a concierge would know - in your voice.

One system, one setup, on every channel - answering only from what you told it, never a generic guess.

Photos on request
Ask "show me the terrace" and your concierge sends real photos of your place and what's on offer - straight from the images you uploaded.
Grounded in real reviews
Your Google reviews feed the concierge through the official Business Profile API. "Is it good for kids?" gets answered from what real customers actually wrote - never a guess.
Multi-place from day one
Run many places from one system - each with its own catalog, hours, language, booking rules, and personality, fully isolated.
Safe by default
A pre-agent filter keeps conversations on topic and blocks abuse, with per-user limits. If the AI ever struggles, it quietly routes to you instead of guessing.
Ask your own concierge
Ask about your own place - "how many bookings tonight?", "what prices do I have set?" Same chat, private answers, just for you.
Run it by texting it
Update it all by chat - and your data stays yours. Send a PDF, a photo of your prices or specials board, or one line of text; your concierge extracts and structures it. You confirm before it goes live, and every change is undoable.

Languages

Speaks your customer's language.

The agent detects each person's language and replies in it, consistently, across the whole conversation. Built-in support spans 17 languages with an English fallback - a customer who writes in Italian keeps getting Italian.

English French German Spanish Italian Japanese Chinese Thai Russian Portuguese Arabic Korean Burmese* Vietnamese Malay Indonesian Khmer*

Voice replies aren't available in Burmese and Khmer yet — Yims.ai can already understand a spoken message in these languages, it just always answers back in text.

Reservations

Book straight from chat.

Customers book, change, and cancel from chat. The engine checks real availability - tables or slots, areas, turn times - and confirms instantly or proposes the nearest times that fit. You choose auto-accept or manual confirmation per booking.

Website

Your content becomes a website, automatically.

The catalog, hours, photos and answers you already gave your concierge become a real website - written for you, in your customers' languages, with the chat reachable from every page. It rewrites itself when your content changes. Creating it is included in the service; putting it online and the level of support you get depend on your plan.

See how it worksCompare plans

Escalation

Human handoff, done right.

When a conversation needs a person, the agent quietly escalates and pings the owner with a one-tap button. The owner chats directly with the customer through the same interface, with full context, then hands back to the AI when done. The customer never knows they were "transferred."

Google Reviews

Real answers from real customers.

Your Google reviews feed into your concierge through the official Business Profile API, so questions like "is it romantic?" or "good for families?" get answered from what real customers actually wrote - with semantic search over your full review history.

AI used this to answer:"Great for a romantic evening - customers regularly mention the candlelit terrace and the attentive service when marking special occasions."

Want to know more? Chat with me

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Setup

Live in minutes, not months.

A mobile-first setup wizard. No technical knowledge required.

Create your place
Add your place name, pin it on the map, and describe what makes it yours. Takes two minutes on any phone.
Feed it your content
Send a menu or price list, photos, opening hours - whatever you have. The system extracts and structures everything. You confirm before anything goes live.
Connect your channels
Link WhatsApp, LINE, Messenger or Telegram with a guided flow - as many as you like. Your concierge goes live on all of them at once. Every message from then on gets an instant, accurate answer.

Want to know more? Chat with me

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Get started

Give every customer your concierge.

Set it up in minutes and let Yims.ai answer, book, and hand off - in your voice, on every app your customers already open.

Set up your place - 30 days FREE!Beta