A bar or pub combines a changing menu with practical questions about opening times, seating, events and door policy. Yims.ai answers from the information you have confirmed, helps customers find a drink or dish by taste, and books tables against the capacity you actually have.
Clubs and entertainment venues can add a separate admission catalog. Tickets and passes remain distinct from table reservations: booking a booth does not silently promise entry, and buying entry does not silently reserve a table. A venue with no paid admission simply leaves the ticket catalog empty and answers from its recorded door policy.
The concierge does not offer advice on drinking or help anyone bypass age restrictions, identification requirements or staff decisions at the door. Those boundaries remain with your team.
For your customers
| Capability | What it does |
|---|---|
| Food and drinks | Shows the current menu and active specials, respecting hidden prices and recorded dietary or product tags. |
| Search by taste | Matches requests such as “something bitter but not too strong” or “a light alcohol-free drink” against your actual descriptions instead of inventing a recommendation. |
| Reserve a table | Checks real seating capacity, areas, opening hours and turn times, then confirms, offers a nearby alternative or sends the request for owner approval. |
| Pre-order | Adds named menu items to a table request when those items exist in the venue's current catalog. |
| Door information | Answers from recorded age rules, dress code, accessibility, entry policy and other owner-confirmed notes. |
| Tickets and passes | For configured clubs, finds admission products by party or need and records dated or open purchases against the real ticket catalog. |
| Customer self-service | Lets customers look up, move or cancel their own upcoming table booking and review or cancel their own eligible ticket purchases. |
For you
| Capability | What it does |
|---|---|
| Tonight's book | Lists bookings with time, party, area and status, together with counts and total covers. |
| Approve from chat | Manual-mode requests arrive with tappable Confirm and Decline choices; the customer is told the outcome in their language. |
| Manage any booking | Create a booking for a caller or walk-in, or change and cancel an existing booking on the owner's authority. |
| Control the mode | Switch between immediate automatic decisions and manual approval, and configure reminder lead times. |
| Maintain both catalogs | Import or edit food, drinks, specials and admission products through the owner chat, with prices always visible to authorized owners. |
The table book, menu and admission catalog remain separate records. That makes the customer promise explicit and prevents a conversational shortcut from turning one purchase into another.
Everything else, included
On top of the capabilities above, this business type gets the core set every Yims.ai business gets: opening hours, review search, your own notes, photos, directions, customer memory and live handover to you.