Facilities are available to every business category. A hotel may have a spa and tennis court; a clinic may have a treatment room; a community venue may have meeting rooms and parking. Each facility can carry its own description, access rules, capacity, hours, price information and advance-booking configuration.
The important distinction is that a facility itself is not the product. Customers reserve a named service linked to it — a court rental, sauna session or guided activity — with its own duration and optional cleanup buffer. Every linked service shares that facility's resource capacity without consuming restaurant tables, appointment slots, ticket capacity or hotel rooms.
For your customers
| Capability | What it does |
|---|---|
| Discover facilities | Lists or meaningfully searches recorded facilities with their real access conditions, facility-specific hours and reservable services. |
| Reserve a named service | Places a resource-scoped hold for the selected service, using its duration and the facility's available booking units. |
| Respect separate capacity | All services using the same facility share its capacity, while unrelated booking systems remain isolated. |
| Guest-only access | A facility marked for staying guests verifies a confirmed stay covering the reservation date and limits the party to that stay's guest count. |
| Review and cancel | Customers can list their own upcoming facility reservations and cancel the appropriate service or facility hold. |
For you
| Capability | What it does |
|---|---|
| Describe the resource once | Add or update a facility through ordinary chat ingestion, including access, capacity, hours and booking settings, then confirm the structured result. |
| Attach services | Link named services to the facility in the same source or later through a precise service edit. |
| See the facility diary | List one day's pending and confirmed facility reservations separately from tables, appointments and stays. |
| See guest context | For hotel facilities, owner notices identify the linked stay and assigned room or clearly mark the customer as a casual guest. |
| Approve pending holds | Use the shared tappable booking lifecycle to confirm or decline a request and notify the customer automatically. |
A dining venue is handled by the restaurant and table-booking model instead. This keeps a rooftop restaurant's menu and tables separate from a spa treatment or court rental.
Everything else, included
On top of the capabilities above, this business type gets the core set every Yims.ai business gets: opening hours, review search, your own notes, photos, directions, customer memory and live handover to you.