An AI concierge built for travel and hospitality
Travellers ask about rooms, tours and transfers at any hour, from any time zone and in their own language, and a prompt, accurate reply is what turns an enquiry into a booking. Yims.ai is an AI operations and customer-service platform that gives hotels, travel agencies and transport providers a concierge that is always on, on WhatsApp, LINE, Messenger and Telegram.
It answers from the information you have confirmed about your own business, so guests always receive your prices, your policies and your availability. It takes booking requests, replies in the traveller's language, and hands the conversation to a person on your team whenever a human is needed.